Last updated: 18 October 2026

1. Who we are

Pro Image Studio Ltd ("we") runs photography studio hire at Unit 5, River Road Business Park, 33 River Road, Barking IG11 0DA. We are responsible for the personal data described in this policy. Questions: info@proimagestudio.biz or 07564 186630.

2. What we collect

• Contact details: name, email, phone number and company name.

• Booking details: dates, times, studio, number of people and anything you tell us about your shoot.

• Payment records: payments and deposits. Card payments go through our card machine provider or Stripe (via Studio Ninja). We don't store full card numbers.

• CCTV images recorded inside the studio.

• Website data: cookies and basic usage information (see Cookies).

3. Why we use it

• To reply to enquiries and manage your booking (to arrange and carry out our agreement with you).

• To take payments and keep financial records (a legal requirement).

• To keep people, the studio and equipment safe with CCTV (our legitimate interest).

• To run and improve our website (with your consent for non-essential cookies).

We don't send marketing emails and we never sell your data.

4. Who we share it with

Only services that help us run the business:

• Studio Ninja: enquiries, bookings and invoices

• Stripe and our card machine provider: payments

• Our bank: transfers

• Wix: website and forms

• Google: maps and website statistics

We may also share information where the law requires it, for example CCTV footage with the police. Some providers may store data outside the UK. Where they do, they use approved safeguards.

5. How long we keep it

• Enquiries that don't become a booking: up to 12 months.

• Booking and payment records: 6 years, for tax and accounting.

• CCTV footage: about 14 days, unless needed to look into an incident.

6. Your rights

You can ask to see, correct or delete your data, object to how we use it, or ask us to limit its use. Email info@proimagestudio.biz and we'll reply within one month. If you're unhappy, you can complain to the Information Commissioner's Office (ico.org.uk, 0303 123 1113).

7. Cookies

Our website uses cookies so it works properly and, if you agree, to see how visitors use it. You can change your choice in the cookie banner or in your browser settings.

8. Changes

We may update this policy. The latest version is always on this page.